Terms of Service
Last Updated: 7/21 2026
These Terms of Service govern your use of the ShuangYi Landscape Sculpture website and your purchase of products from us.
By accessing the website or placing an order, you agree to these Terms.
1. About Us
This website is operated by ShuangYi Landscape Sculpture.
Contact Email: w55600625@gmail.com
Business Address: [ADD FULL BUSINESS ADDRESS]
2. Website Use
You may use this website only for lawful personal or business purchasing purposes.
You must not:
- Use the website for unlawful or fraudulent activity
- Interfere with website security or operation
- Attempt unauthorized access to accounts or systems
- Copy or misuse website content without permission
- Submit false order, payment or contact information
3. Product Information
We make reasonable efforts to present accurate product descriptions, dimensions, colors and images.
Colors may appear differently depending on screen settings, lighting and production batches.
Products with handmade or hand-finished elements may have minor variations in texture, pattern, color or decorative details.
4. Product Suitability
Customers are responsible for reviewing product dimensions, materials, installation requirements and intended use before ordering.
Please contact us before ordering if the product will be installed in a specific climate, public area, commercial project or technically demanding environment.
5. Prices
Prices may change without notice before an order is confirmed.
Customized, wholesale, oversized and freight orders may require an individual quotation.
Any additional cost will be disclosed before the relevant order is finalized.
6. Orders
Submitting an order does not guarantee acceptance.
We may reject or cancel an order because of:
- Product unavailability
- Incorrect pricing
- Payment failure
- Suspected fraud
- Shipping restrictions
- Incomplete customer information
- Inability to complete the requested customization
If payment has already been collected for an order we cannot accept, an appropriate refund will be issued.
7. Custom and Made-to-Order Products
Customers must review and confirm all specifications before production, including dimensions, colors, quantity, design details and delivery information.
Once production has started, changes may require additional cost and time or may not be possible.
Minor differences between reference images, digital displays and physical products may occur because of production materials, lighting and hand-finishing.
8. Wholesale Orders
Wholesale orders may be subject to separate quotations, minimum quantities, payment schedules, production terms and freight arrangements.
Where written quotation terms conflict with these general Terms, the confirmed written quotation will apply to that wholesale order.
9. Payment
Available payment methods are shown during checkout or confirmed in a written quotation.
We may delay production or shipment until payment has been successfully received and verified.
10. Shipping and Delivery
Shipping is governed by our Shipping Policy.
Customers are responsible for providing accurate delivery information and complying with local import or installation requirements.
11. Returns and Refunds
Returns, cancellations and refunds are governed by our Return & Refund Policy.
Customized and made-to-order goods may be subject to different return and cancellation conditions.
12. Intellectual Property
Website content, including product photographs, text, graphics, logos, designs and layout, belongs to us or is used with permission.
You may not reproduce, distribute, modify or commercially use this content without prior written permission.
13. Customer-Provided Content
When you send reference images, logos, designs or other materials, you confirm that you have the right to use and provide them.
You are responsible for ensuring that requested customization does not infringe the rights of another person or business.
14. Third-Party Services
The website may use or link to third-party services such as payment providers, logistics providers and social media platforms.
We are not responsible for third-party websites or services outside our control.
15. Disclaimer
We do not guarantee that the website will always be uninterrupted, error-free or available.
Product-specific warranties and mandatory consumer rights remain unaffected by this section.
16. Limitation of Liability
To the maximum extent permitted by applicable law, we are not liable for indirect, incidental or consequential losses arising from website use or product use.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.
17. Indemnification
You agree to be responsible for losses reasonably arising from your unlawful use of the website, infringement of third-party rights or breach of these Terms.
18. Governing Rules
These Terms are governed by the laws applicable to the operating business, without limiting any mandatory consumer protection rights available in the customer’s country.
19. Changes to These Terms
We may update these Terms from time to time. The updated version will be published on this page with a revised effective date.
20. Contact
Questions about these Terms may be sent to:
Email: w55600625@gmail.com